Your Market Singapore Privacy Policy

We appreciate the trust you place in Market Singapore, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Information We Collect

  1. Personal Information

    To best serve your needs, we will, from time to time, collect certain information from you. The information we collect may include, without limitation, your name, address, telephone number, email address, corporate information, testimonial, and date of birth. Personal information will be collected at various times including, without limitation, when you:

    • Write an e-mail or letter to Market Singapore
    • Submit a product review or testimonial to Market Singapore
    • Participate in a marketing survey, promotion or event
    • Contact our customer service or product information departments
    • Register on our website
  2. Technical information collected and stored automatically

    When you visit the Site, we may store some or all of the following: the Internet address from which you accessed the Site, the date and time you visited the Site, whether you are a new or returning visitor, the page from which you exit the Site, what country you are visiting from (your network location), the Internet address of the website from which you linked to the Site, the name of the file or words you searched for, items clicked on a page, and the browser and operating system used.

    Using Information We Collect

    We want to provide you with the best possible internet experience. In order to do this, we collect information that allows us to do the following, without limitation:

    This information is used to measure the number of visitors to the Site and to various sections of the Site, the percentage of visits that came from particular key word searches, the average time spent on the Site by visitors and the average number of page views by visitors. It may also be used to identify system performance or problem areas. We also use this information to help us develop the Site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users. The Site may periodically delete its web logs. We use third party analytics services to collect and analyze this data, and on occasion, we may provide this information to third party entities we contract with for the purpose of further analyzing website traffic.

    1. Use of Personal Information
      • Match you up with the Shop Consultant that is the best possible fit for you
      • Send you promotional offers
      • Identify your product and service preferences
      • Customize our communications to you
      • Improve our customer service
      • Share your positive product testimonials with others
      • Include your name, stories, testimonials, product reviews and images in Market Singapore  and third party publications, literature and/or other media, on Market Singapore  operated websites, on third party websites, at Market Singapore  events, on Market Singapore  CDs and DVDs, in any other Market Singapore  communications to our Independent Unfranchise Owners, partner stores, third party service providers or others, or as otherwise deemed useful or appropriate by Market Singapore.
    2. Use of Cookies

      Market Singapore uses cookies on our websites. A cookie is a small data file that is stored by your web browser on your computer. Cookies allow us to enhance, personalize and track your online experience, so that the information you receive is more relevant to you. This technology will allow you to move faster through our website once the information is in our database since you do not have to re-enter the same information or log in each time you enter the site.

Information We Share with Others and Your Privacy Rights

It is not a practice of Market Singapore to sell, rent, or trade personal information. In order to service our customers and Preferred Customers, we will share some of your personal information with the Market Singapore Independent Unfranchise Owner assigned as your shop consultant. Market Singapore's Independent Unfranchise Owners are obligated to treat the information you supply with confidentiality.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

How We Use Email

When you provide us your e-mail address, you may receive e-mails from us, from one of our affiliate companies or from one of our Independent Unfranchise Owners. E-mails may be sent in order to respond to a request, provide customer service or inform you about products, services or promotional materials. It is our intent to send promotional e-mails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in our e-mails.

Links to Other Sites

From time to time we may provide links on our website to other sites. These sites operate independently of Market Singapore and have established their own privacy and security policies. We encourage you to review these policies at any site you visit.


Market Singapore is committed to protecting the privacy of your personal information. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of information we collect, and we limit the information we provide to third parties.

When you submit a document on our website, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site

Our website is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from persons under the age of 18.


From time to time, we may use personal or technical information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes in our website. We encourage you to review our privacy policy periodically.

Your Consent

By using Market Singapore facilities and continuing to order products and services, you consent to the collection and use of your personal and technical information and cookies as detailed in this privacy policy.

Contact Us

If you:

(a) have any questions or feedback relating to your personal information or privacy-related issues;

(b) Would like to update your information or withdraw your consent to the disclosure and use of your personal information; or

(c) suspect that your privacy has been breached in some way,

Please contact us at

Please note that once we receive confirmation that you wish to withdraw your consent, it may take up to 30 working days for your withdrawal to be reflected in our systems. For breach-related matters, our Data Protection Officer will promptly respond to your inquiry.

Revised February 2015